Parts For Fridges sells used refrigerator replacement parts. We encourage customers to verify their refrigerator model number and part number compatibility before placing an order.

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All sales are final. We do not accept returns or offer refunds when customers change their minds or order an incorrect part, even if they offer to pay return shipping costs.

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As our parts are used, they may show normal signs of previous use, including minor scratches, scuffs, or discoloration. Returns and refunds will not be accepted solely because a part shows cosmetic wear.

Returns and refunds are accepted if Parts For Fridges sends an incorrect part or provides inaccurate product information that results in the customer purchasing the wrong part.

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In these cases, we will provide a prepaid return shipping label and issue a refund after receiving and inspecting the returned part to confirm it is in the same condition as when delivered.

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If a part arrives broken, defective, or significantly different from its description, please contact us to arrange an appropriate resolution.

• Contact us at info@partsforfridges.com within 10 business days of receiving your order to report an issue.

• Include your order number, a description of the issue, and photos if requested.

• All returns must be authorized before being shipped back.

• Approved returns must be shipped within 14 calendar days of receiving return authorization.

• Refunds will be processed within 5 business days after the returned part has been received and inspected.

• Refunds will be issued to the original payment method.

• If an error on our part results in the return and refund of an entire order, the original shipping charges will also be refunded.

• Additional processing time may be required by your bank or payment provider.

For questions about returns, refunds, or an existing order, please contact us at info@partsforfridges.com.

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This policy does not affect your rights under applicable consumer protection laws.